Covid-19 Update:
- Please note, for hygiene purpose during these times of Covid, we will not be accepting any cancellations/returns.
- Please make an unboxing video when you open the package. Check for any issues while the video is still recording. For any issue with orders received please contact us with photograph of the problem along with unboxing video and order # via Whatsapp and we will try our best to sort out the issue.
If you are not entirely satisfied with your purchase, we’re here to help.
Returns
We are currently not accepting any returns.
Refunds
Please make an unboxing video when you open the package. Check for any issues while the video is still recording.
For any issue with orders received please contact us with photograph of the problem along with unboxing video and order # via Whatsapp and we will try our best to sort out the issue.
We will immediately notify you on the status of your refund after inspecting the video and photo.
If your refund is approved, we will initiate a refund to your original method of payment.
You will receive the credit within a certain amount of days, depending on your card issuer/ bank’s policies.
Non- Refundable/ Non- returnable Products / Services:
Certain Products / Services such as any customized item are non- returnable and Non Refundable: such products and services cannot be claimed under this refund / return policy.
Contact Us
If you have any questions on how to return your item to us, contact us.
Email id: info@giftsandfashion.in
Contact Number here: +91 9007454188 (Mon-Fri 10 am to 7 pm, Saturday 10 am-4 pm)
Order Cancellation
In case we receive a cancellation e-mail and till that time the order has already been “processed” by us, the order cannot be cancelled. Gifts and Fashion has the complete right to decide whether an order should be cancelled or not. Also, the customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.
Please remember that customised orders cannot be cancelled once work has already been started on it.